Terms and conditions

Effective Date: September 2025

Welcome to Faizi Grand Events LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website https://grandevents.store and our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before engaging with us.

1. Services

Faizi Grand Events LLC provides professional event organizing and management services, including but not limited to weddings, corporate events, private parties, and related event solutions. Details of our services can be found on our Services page.

2. Bookings

All bookings must be confirmed through direct communication with our team via phone or email. A booking is considered valid only after payment has been processed and confirmation has been issued by Faizi Grand Events LLC.

3. Payments

Payments are accepted over the phone via debit or credit card.
We do not accept payments directly through our website.
By providing your payment information, you authorize us to process the agreed charges.
All payments must be made in full at the time of booking, unless otherwise agreed in writing.

4. Refund & Cancellation Policy

We offer a 30-day refund policy in accordance with our Refund or Return Policy.
Cancellations requested within 30 days may qualify for a refund depending on the stage of event preparation.
Refunds will not be provided after services have been fully rendered.

5. Client Responsibilities

Clients are responsible for providing accurate event details, timely communication, and necessary approvals required for the planning and execution of events. Delays or miscommunications may impact the quality or timeline of service delivery.

6. Limitation of Liability

Faizi Grand Events LLC will make every reasonable effort to deliver services as agreed. However, we are not liable for circumstances beyond our control, including but not limited to natural disasters, venue restrictions, vendor delays, or force majeure events. Our liability is limited to the amount paid for the specific service.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Faizi Grand Events LLC and may not be reproduced, distributed, or used without prior written consent.

8. Privacy

Your personal information will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.

9. Policy Changes

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with the revised “Effective Date.”