Privacy Policy

Effective Date: September 2025

At Faizi Grand Events LLC (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website https://grandevents.store or contact us for our services.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information: Name, phone number, email address, billing details, and other information you voluntarily provide when booking our services or contacting us.
Non-Personal Information: Browser type, device information, IP address, and general usage data when you visit our website.
Payment Information: Payments are processed over the phone via debit or credit card. We do not accept payments directly through our website, and we do not store your complete card details.

2. How We Use Your Information

We use the information collected for purposes such as:

Responding to inquiries and service requests
Processing bookings and event coordination
Communicating with you about your event or services
Improving our website, services, and customer experience
Complying with legal and regulatory requirements

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only in the following cases:

With trusted vendors, service providers, or contractors who assist us in delivering our services
To comply with legal obligations or enforce our rights
In the event of a business transfer, merger, or acquisition

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of data transmission or storage is 100% secure, we are committed to safeguarding your data with industry-standard practices.

5. Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve website functionality. You can adjust your browser settings to disable cookies if you prefer.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal data, subject to legal and contractual obligations
Opt out of receiving promotional communications at any time

7. Third-Party Links

Our website may contain links to external websites, including policy or service pages. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their policies.