Refund or Return Policy

Effective Date: September 2025

At Faizi Grand Events LLC, we value your trust and are committed to delivering exceptional event organizing services. We understand that plans can change, and we strive to provide a fair and transparent refund process.

1. Eligibility for Refunds

Clients are eligible for a refund request within 30 days of making payment.
Refunds are only applicable if services have not been fully rendered or if significant event preparations have not yet been completed.
Once substantial planning, vendor bookings, or other arrangements are in progress, partial refunds may apply at our discretion.

2. Non-Refundable Situations

Services that have already been delivered in full.
Event cancellations requested after the event date or after services have been executed.
Deposits or payments made to third-party vendors on behalf of the client, if those vendors do not offer refunds.

3. Refund Process

All refund requests must be submitted in writing via email at info@grandevents.store or by calling +1 (251) 332-3748.
Approved refunds will be processed back to the original debit/credit card used for payment.
Please allow 7–10 business days for the refund to appear on your account, depending on your bank or card issuer.

4. Return Policy

Since Faizi Grand Events LLC provides event services rather than physical goods, there are no returns applicable. Our policy strictly applies to refunds for event booking and planning services only.